Customer Service»Other FAQs!Back
Some other Frequently Asked Questions which not directly related with order procedure are listed in the category Other FAQs,such like customer side questions,product related questions,packing related questions,license related questions,presales related questions,online product display related questions,website related questions,etc.They are frequently asked and the Other FAQs category may help you know answers easily!
More other frequently asked questions in different categories are in updating and adding.
- CustomerSide-FAQs 02.How about the International shipping policies?
- CustomerSide-FAQs 03.Sales Social-Culture Policy for different areas?
- CustomerSide-FAQs 04.Can i use the administration information as guide for herbal practice?
- CustomerSide-FAQs 05.What is a Client(Customer)?
- CustomerSide-FAQs 06.How a kind Client(Customer) will be helped?
- ProductRelated-FAQs 01.Where can i get a quick list of products?
- ProductRelated-FAQs 02.Is there any liquid or saps available?
- ProductRelated-FAQs 03.What about grade level of the extracts available?
- ProductRelated-FAQs 04.Does root or leaves of herbs available?
- ProductRelated-FAQs 05.What about commercial quantity availability?
- ProductRelated-FAQs 06.What about the unit of quote?
- ProductRelated-FAQs 07.What is the HS code(custom tariff number) of these product?
- ProductRelated-FAQs 08.What about the price and quality conditions?
- PreSalesRelated-FAQs 01.How to find a herb quickly with its common name in alphabetic orders?
- PreSalesRelated-FAQs 02.How to find a herb quickly with its latin name in alphabetic orders?
- PreSalesRelated-FAQs 03.How to find a herb quickly as i know its used part?
- PreSalesRelated-FAQs 04.How to find a herb of some species quickly as i know its botanical information of Order,or Family,or Genus?
- PreSalesRelated-FAQs 05.How to find a herb exactly as i only know its local name,or folk name?
- SalesRelated-FAQs 01.What is VAT?
- SalesRelated-FAQs 02.How useful is a coupon code for herbs?
- SalesRelated-FAQs 03.What is the difference between Net Weight,Gross Weight,Tare weight,Chargeable Weight?
- SalesRelated-FAQs 04.More or Less Clause,Quantity confirmation and possible dispute of products parcel shipped/loaded and product parcel received/signed?
- LogisticsRelated-FAQs 01.My consignee address is located at a town far from big cities,could the express be arranged?
- LogisticsRelated-FAQs 02.My consignee address is located at a remote address far from big cities or even far from towns,could the express be arranged?
- LogisticsRelated-FAQs 03.My consignee address is located at an island,could the express be arranged?
- LogisticsRelated-FAQs 04.Our warehouse address if different from our office or company address,could the delivery be arranged directly to the warehouse address?
- LogisticsRelated-FAQs 05.I have looked around the logistics scopes and find the country or area of our delivery address are not listed on,could the delivery be arranged?
- LogisticsRelated-FAQs 06.As consignee or buyer,should i make a custom clearance when the products parcel arrived at the landing area?
- EmailRelated-FAQs 01.How long can estimated a reply by email inquiry?
- EmailRelated-FAQs 02.I sent an email inquiry but returned send failure message?
- EmailRelated-FAQs 03.I sent an email inquiry without failure message return,which means sent successfully,but not received a response?
- EmailRelated-FAQs 04.I sent an email inquiry from my account with @gmail.com without failure message return,which means sent successfully,but not received a response?
- EmailRelated-FAQs 05.What us an email spam?
- EmailRelated-FAQs 06.Why there are anti-spam rules?
- TicketsRelated-FAQs 01.Should i registered an account to submit a ticket?
- TicketsRelated-FAQs 02.How to register an account with the Ticket System?
- TicketsRelated-FAQs 03.I have registered an account and submitted a ticket,how long i can receive a reply?
- TicketsRelated-FAQs 04.I have registered an account and submitted a ticket,but there is no reply?
- TicketsRelated-FAQs 05.I have registered an account and submitted a ticket,but my account has been locked?
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